Warranty / Service Request
Thank you for purchasing your shower door enclosure from Glass Governor of Atlanta! We appreciate you choosing us for your project. To ensure continued satisfaction, we offer a lifetime warranty on both materials and labor for your shower door enclosure.
If you’re experiencing an issue with your shower door enclosure that you believe falls under the warranty, submitting a service request is quick and easy.
Here’s what you need to do:
1. Gather Information:
- Description of the issue: Clearly describe the problem you’re experiencing with your shower door enclosure. Be as specific as possible, including any relevant details like hinge slippage, leaks, or damage.
- Pictures or videos (optional): If possible, attaching pictures or videos of the issue can significantly help us diagnose the problem and expedite the service process.
2. Contact Glass Governor:
Please fill out the online service request form.
3. What to Expect:
Once we receive your service request, a Glass Governor representative will contact you within 24 business hours to:
- Confirm your warranty coverage.
- Discuss the issue you’re experiencing in more detail.
- Schedule a convenient appointment for a technician to visit your home and assess the problem.
Remember:
- The warranty does not cover damage caused by misuse, neglect, or improper defects from improperly cleaning the glass.
- For any questions or concerns regarding your warranty, please don’t hesitate to contact us.
We value your business and are committed to providing you with exceptional service. We look forward to resolving your shower door enclosure issue promptly and efficiently.
Sincerely,
The Glass Governor of Atlanta Team
P.S. For additional information about our warranty, please visit our website at https://glassgovernor.com/warranty
For our manufacturer’s warranty, click here.